Last Updated: August 20, 2026

CarAnalytic USA LTD (“CarAnalytic”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, online platform, and digital vehicle intelligence services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you.

By accessing or using caranalytic.com, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The services covered by this Privacy Policy are operated by:

CarAnalytic USA LTD

Website: https://caranalytic.com/
Email: support@caranalytic.com

CarAnalytic operates a web-based vehicle intelligence platform that processes Vehicle Identification Numbers (VINs) and available vehicle records to generate digital vehicle intelligence reports.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

2.1 Information You Provide Directly

When you use our services, we may collect:

• Name

• Email address

• Telephone number, where provided

• Vehicle Identification Number (VIN)

• Vehicle-related information submitted by you

• Billing and order information

• Customer support communications

• Information you provide when submitting a refund or support request

We only request information that is reasonably necessary to provide, administer, secure, and improve our services.

3. Vehicle Information

When you submit a VIN to CarAnalytic, we process that information to identify the requested vehicle and generate the purchased vehicle intelligence report.

Depending on the vehicle and available records, our platform may process information such as:

• Vehicle specifications

• Title information

• Registration information

• Odometer records

• Accident or damage records

• Theft-related records

• Auction records

• Recall information

• Total-loss or salvage-related information

• Other available vehicle-history information

Vehicle information may relate to a vehicle rather than directly identifying an individual. However, certain vehicle records may contain information that could be associated with an individual. We therefore treat such information appropriately and process it only for legitimate business purposes.

4. Automatically Collected Information

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Approximate geographic location derived from IP address

• Referring website

• Pages visited

• Date and time of access

• Website interactions

• Diagnostic and technical information

• Information relating to website performance and security

This information may be collected through server logs, cookies, pixels, analytics tools, and similar technologies.

5. Cookies and Similar Technologies

CarAnalytic may use cookies and similar technologies to operate and improve our website.

Cookies may be used for purposes including:

• Website functionality

• Session management

• Security

• Fraud prevention

• Analytics

• Performance monitoring

• Remembering preferences

• Understanding how visitors use our website

• Improving our services and user experience

Where required by applicable law, we will provide appropriate cookie controls or consent mechanisms.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. How We Use Information

We may use information collected through our website and services to:

• Process VIN submissions

• Generate vehicle intelligence reports

• Deliver purchased digital products

• Process and manage orders

• Communicate with customers

• Provide customer support

• Respond to inquiries

• Process refund or billing requests

• Prevent fraud and unauthorized transactions

• Maintain the security of our platform

• Monitor and improve website performance

• Analyze usage and improve our products

• Maintain business and accounting records

• Comply with applicable laws and legal obligations

• Enforce our Terms & Conditions

• Protect the rights, property, and security of CarAnalytic, our customers, and others

We do not use customer information for purposes incompatible with those described in this Privacy Policy without providing appropriate notice where required.

7. Legal Bases for Processing

Where applicable data-protection laws require a lawful basis for processing personal information, we may process information based on one or more of the following grounds:

Performance of a Contract

We process information where necessary to provide products or services requested by you, process your order, generate your report, and deliver your purchased product.

Legitimate Interests

We may process information where reasonably necessary for legitimate business interests, such as operating, securing, improving, and protecting our services, preventing fraud, and providing customer support.

Legal Obligations

We may process information where necessary to comply with applicable laws, regulations, court orders, tax obligations, accounting requirements, or lawful requests from authorities.

Consent

Where required, we may rely on your consent for particular processing activities. Where processing is based on consent, you may withdraw your consent as permitted by applicable law.

8. Payment Processing

CarAnalytic may use third-party payment providers to process customer transactions.

Where Paddle acts as our Merchant of Record and payment provider, payment and transaction information may be collected and processed by Paddle in accordance with its applicable privacy documentation and terms.

CarAnalytic does not require customers to provide full payment-card details directly to CarAnalytic unless expressly stated.

Payment providers may process information necessary to:

• Authorize payments

• Prevent fraud

• Process refunds

• Manage transactions

• Comply with financial and legal obligations

• Provide transaction records

Customers should review the applicable payment provider’s privacy documentation for further information regarding its processing activities.

9. Third-Party Service Providers

We may use trusted third-party service providers to operate and support our business.

These providers may assist with:

• Vehicle-data processing

• Data retrieval

• Cloud hosting

• Website infrastructure

• Payment processing

• Fraud prevention

• Email delivery

• Customer support

• Analytics

• Security

• Error monitoring

• Technical operations

Third-party providers may process information only to the extent reasonably necessary to provide the services for which they have been engaged, subject to their applicable contractual, legal, and privacy obligations.

10. Vehicle Data Providers

To generate vehicle intelligence reports, CarAnalytic may transmit submitted VIN information and related technical information to authorized vehicle-data providers or processors.

These providers may return available vehicle records to our platform for the purpose of generating the requested report.

The information available through a particular provider may vary based on:

• Vehicle

• Jurisdiction

• Reporting requirements

• Data availability

• Historical records

• Source limitations

CarAnalytic does not control the creation or maintenance of third-party vehicle records.

11. Data Sharing

We do not sell personal information to third parties for their independent direct-marketing purposes.

We may disclose information to third parties where reasonably necessary for legitimate business purposes, including:

• Payment processors and Merchant of Record providers

• Vehicle-data providers

• Hosting and infrastructure providers

• Email and communications providers

• Customer-support providers

• Analytics and security providers

• Professional advisers

• Legal and regulatory authorities where required

• Successors or acquiring entities in connection with a merger, acquisition, restructuring, or sale of assets

We may also disclose information where necessary to protect our rights, prevent fraud, investigate suspected unlawful activity, or protect the security of our customers, systems, or services.

12. Business Transfers

If CarAnalytic USA LTD is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

Where required by applicable law, we will provide appropriate notice regarding such changes.

13. International Data Transfers

Because CarAnalytic and its service providers may operate across multiple jurisdictions, information may be processed or stored outside the country in which you reside.

Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate legal mechanisms and contractual protections.

14. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing purchased services

• Maintaining customer and transaction records

• Providing customer support

• Resolving disputes

• Preventing fraud

• Complying with legal, accounting, tax, and regulatory obligations

• Enforcing agreements

• Protecting our legitimate business interests

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

15. Information Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

• Access controls

• Encryption where appropriate

• Secure hosting infrastructure

• Authentication controls

• Monitoring and logging

• Fraud-prevention measures

• Regular security maintenance

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

16. Customer Communications

We may use the email address provided during checkout or account/service interactions to communicate with you regarding:

• Order confirmations

• Report delivery

• Transaction information

• Customer support

• Service-related notifications

• Security notices

• Important changes to our services or policies

Where permitted by applicable law, we may also send promotional communications.

You may unsubscribe from non-essential marketing communications by following the unsubscribe instructions included in those communications.

You may still receive essential transactional or service-related communications after opting out of marketing messages.

17. Children’s Privacy

Our services are not directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can investigate and take appropriate action.

18. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of certain processing

• Object to certain processing

• Request portability of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Lodge a complaint with an applicable data-protection authority

These rights are subject to applicable legal exceptions and limitations.

To exercise an applicable privacy right, contact us using the details provided below.

19. Privacy Requests

To submit a privacy-related request, contact:

CarAnalytic USA LTD
Email: support@caranalytic.com

Please provide sufficient information for us to understand and process your request.

For security purposes, we may need to verify your identity before fulfilling certain requests.

We will process valid requests within the timeframe required by applicable law.

20. Do Not Track

Some web browsers offer “Do Not Track” functionality.

Because there is currently no universally accepted standard for responding to such signals, our website may not respond to all Do Not Track signals unless required by applicable law.

21. Third-Party Websites

Our website may contain links to third-party websites or services.

This Privacy Policy applies only to information processed by CarAnalytic and does not govern the privacy practices of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our services

• Our business practices

• Technology

• Legal or regulatory requirements

• Third-party service providers

• Data-processing activities

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice regarding material changes.

23. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the way we process information, please contact us:

CarAnalytic USA LTD
Email: support@caranalytic.com
Website: https://caranalytic.com/

24. Important Information Regarding Vehicle Data

CarAnalytic processes VINs and available vehicle records for the purpose of providing the vehicle intelligence services requested by customers.

Vehicle information may originate from third-party data sources and may be incomplete or unavailable for particular vehicles.

CarAnalytic does not guarantee that all information associated with a vehicle will be available or included in a report.

The absence of a particular vehicle record should not be interpreted as proof that the underlying event did not occur.